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SHIPPING AND RETURNS

Delivery Policy

We ship across the United Kingdom.  Unfortunately we don't currently provide Europe or Worldwide shipping.

We package all products safely and securely, using recyclable materials wherever possible.

If you live in the east Kent area we are happy to provide a click and collect service, or provide a local delivery option.

All products are posted the next working day after they are available.  As most of the products are made to order or made in small batches we cannot guarantee a delivery day.

We use Royal Mail First Class Post for all packages.

Refund & Returns Policy

We will offer returns and refunds for broken or damaged products only.  Any refund will exclude the delivery cost.  If a product is exchanged you will need to cover the return postage costs.

We will not refund any product until we have received it back, or have been provided proof of damages/loss.  Once received we will provide a refund within 5 working days via the payment method used for purchasing.

Our refund and returns policy does not affect your statutory rights.

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